For customer success

Catch the risk while it is still a conversation, not a cancellation.

Eliciv reads sentiment across every account, flags the ones drifting toward churn and drafts the outreach to bring them back, so your team gets ahead of renewals instead of reacting to them.

Renewal at risk Live
Priya, Head of Ops09:41

Reviewing three vendors before our renewal next month. Price and onboarding effort will decide it.

Sentiment on every account

Eliciv reads the tone across all conversations and tells you which relationships are warming and which are cooling.

Risk surfaced early

At-risk accounts rise to the top with the signals behind them, long before the renewal date.

Outreach that saves it

Retention and check-in messages drafted from the full history, ready to personalise and send.

No account slips through because someone was busy

Eliciv watches the whole book at once, so quiet accounts, unanswered concerns and slipping sentiment never get lost between check-ins.

  • Health signals tracked across every thread
  • Proactive nudges before renewal windows
  • Full context on every hand-off from sales
Health dropped: two unanswered concerns, usage down 20%.
Task: Book a value review before renewal.
30 days
earlier warning on at-risk renewals
100%
of accounts monitored continuously
0
concerns left unanswered in the queue
1
clear health view across the book
For customer success

Get ahead of every renewal.

Start free and let Eliciv watch sentiment, flag risk and draft the outreach that keeps customers.