Every conversation, read, understood and answered.
Eliciv is the AI CRM that sits on your inbox and pipeline. It reads what customers say, works out what they need, drafts the reply and creates the task, so nothing slips and no one starts from a blank page.
We are reviewing three vendors before our renewal next month. Pricing and onboarding effort are the deciding factors.
Your CRM stores the past. It does nothing with the present.
Records get updated after the fact, if at all. Meanwhile the real work lives in threads no tool is reading.
The inbox never ends
Messages pile up faster than anyone can read them. Important signals sit unread next to noise, and the reply that mattered gets buried by lunch.
Context lives in people's heads
What a customer wants, how they feel, what was promised: it is scattered across threads and memory. When someone is out, the thread goes cold.
Data entry is a second job
Teams spend hours logging notes, updating stages and writing follow-ups. The CRM only knows what someone remembered to type into it.
One loop, running on every message.
Capture what comes in. Understand what it means. Act on it. Surface what leadership needs to see.
Capture
Email, chat and forms flow into one clean thread per contact, no copy and paste.
Understand
Eliciv reads each message, pulls out intent, sentiment and the facts that matter.
Act
It drafts replies, updates the deal, creates tasks and routes to the right person.
Surface
Patterns roll up into scores, risk flags and forecasts you can actually trust.
Not a chatbot bolted on. Intelligence woven through the work.
It reads and summarises every thread
Long back-and-forth chains get distilled into what happened, what the customer wants and what to do next, so anyone can pick up a conversation in seconds.
- Intent and sentiment on every inbound message
- Key facts and commitments pulled out automatically
- A running summary that stays current
It drafts the reply in your voice
Every draft is grounded in the full thread and your knowledge base, so replies are accurate and on brand. Send as is, or edit and go.
- Context-aware drafts, not generic templates
- Tone matched to the relationship
- One click to send, edit or ask for another take
It scores intent from real behaviour
Eliciv reads the signals in what people say and do, then scores how ready they are, so your team spends time on the conversations most likely to move.
- Scores that update as the conversation evolves
- Clear reasons behind every score
- Risk flags before a deal or renewal goes quiet
It runs the follow-through for you
Tasks, reminders, hand-offs and updates fire on their own, based on what actually happened in the thread. The pipeline reflects reality without anyone maintaining it.
- Automatic tasks with owners and due dates
- Deal stages that move on their own evidence
- Clean hand-offs between sales and success
One workspace, two jobs it does exceptionally well.
For sales teams
Chase the deals worth chasing. Eliciv scores intent, drafts the outreach and keeps the pipeline honest, so reps sell instead of typing notes.
Explore for salesFor customer success
Catch risk before it becomes churn. Eliciv reads sentiment, surfaces at-risk accounts and drafts the outreach that keeps renewals on track.
Explore for successLess time on the busywork. More on the relationship.
What teams tend to see once Eliciv is reading and drafting alongside them.
Signal over noise
The messages that need you rise to the top on their own.
One source of truth
Every channel and update in a single, current record.
Hours back each week
The reading, sorting and drafting stops being your job.
Do not take our word for it. Give Eliciv a message.
Paste a message a customer actually sent you. Watch Eliciv read it, work out what they need and hand back a reply plus the task, in seconds. This runs right here in your browser.
Paste a message or pick an example. Eliciv will summarise it, draft a reply and create the follow-up task.
Put an end to the inbox you never finish.
Start free, connect an inbox and let Eliciv carry the reading, sorting and drafting so your team spends its hours where they count.